Privacy Policy

Privacy Policy
Last updated: 28 Dec 2025
At Calvero, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

 

Information We Collect
When you place an order or interact with our store, we may collect:
• Personal details such as name, phone number, email address, and shipping address
• Order details including products purchased and payment status
• Communication data when you contact us via WhatsApp or email
• Payment information is processed securely by our trusted payment partners. We do not store your card or banking details.

 

How We Use Your Information
Your information is used to:
• Process and deliver orders
• Share order updates and tracking details
• Provide customer support
• Improve our website and shopping experience
• Send updates or promotional messages, only if you choose to receive them
You may opt out of marketing communications at any time.

 

Tracking & Analytics
We may use tools such as analytics and tracking pixels to understand website performance and user behaviour. This helps us improve our store experience and offerings.
These tools do not collect personally identifiable information without consent.

Data Security
We take reasonable measures to protect your information and only share it with trusted service providers required to fulfill your order.

 

Sharing of Information
We do not sell or misuse customer data. Information is shared only with:
• Shipping partners (for delivery)
• Payment gateways (for transaction processing)
• Service providers essential to store operations

 

Your Rights
You may request to access, correct, or update your personal information by contacting us.
You may also request deletion of your personal data stored within our systems, subject to legal or operational requirements.
Please note:
• Certain information may be retained for order records, legal compliance, or accounting purposes
• Data required to process payments and deliveries is handled securely by our trusted service partners
• Some anonymized data may be retained to improve our website experience
We make reasonable efforts to address all valid requests in a timely and respectful manner.

 

Contact
For any privacy-related concerns, reach us at:
Email: [your email]
WhatsApp: [your number]